“Art – It has been a pleasure to work with you on the Packaging and Fugitive Glue projects recently. I am very impressed with the honesty, integrity and straightforward approach you take. It is refreshing to deal with a vendor who is genuine and truly cares about the relationship with the customer. On the Packaging project I wanted to use the hot melt adhesive with the best performance, least apt to char and cost was not a factor due to the limited consumption. On several occasions you mentioned that there were more glue options out there that we could use that would cost less and still provide good char resistance. It was really nice to see a vendor who is trying to save us money and still provide a quality product. I chose to stay with the high end glue until our usage goes up because we cannot afford to have a bad experience with hot melt glue like we did in the past. On the fugitive glue project you spent a lot of time and resources educating our company on the theory and application of fugitive glue in an effort to reduce our stretch wrap consumption. You knew that that the business potential was not huge since we were focusing on one line only but you still provided your services as though it was a huge business potential. That really showed me that you were truly out for our company’s best interest. It has been great working with you and I hope we can continue to work together and develop the professional relationship between our company & APPLIED Adhesives. “
– Director of Packaging Engineering, Large West Coast Food & Beverage Company